Yes. We recommend that you or another authorized adult be present during both pickup and delivery. If someone else will be acting on your behalf, please notify our office in advance so we can update your file.

Once your move is reserved, you’ll receive confirmation from our office. Your move coordinator will remain available to answer questions, update your inventory if needed, and help you prepare for moving day.

Absolutely. We understand that moving plans often change. Please let us know as soon as possible if items are added or removed so we can update your estimate and ensure the appropriate truck space and crew are scheduled.

Yes. Our professional movers use moving blankets, stretch wrap, floor protection, door protection, and other industry-standard materials to help protect your furniture and home throughout the moving process.

Yes. Basic disassembly and reassembly of standard household furniture is included when necessary for safe transportation. Certain specialty items or complex assemblies may require additional services.

If your residence isn’t available when your shipment is ready for delivery, please contact our office immediately. We offer storage solutions and will work with you to coordinate delivery once your residence becomes available.

Yes. We routinely move items such as pianos, gun safes, antiques, artwork, oversized furniture, and other specialty items. Please let your move coordinator know in advance so we can properly prepare for your move.

An accurate inventory allows us to provide a more precise estimate, schedule the appropriate truck and crew, and avoid unnecessary delays or unexpected charges on moving day. Our goal is to make your move as predictable and stress-free as possible.

Safety always comes first. While weather rarely affects scheduled moves, severe weather or hazardous road conditions may occasionally require schedule adjustments. If that happens, our office will communicate with you promptly and work to complete your move as soon as it is safe to do so.

We understand that moving is more than transporting furniture, it’s relocating your life. Our team believes in honesty, transparency, and clear communication from the very beginning. We take the time to explain the moving process, answer your questions, and provide realistic expectations so you can make informed decisions for your family. Our mission is simple: provide professional service, protect your belongings, and make your move as smooth and stress-free as possible.